Description of LiveResponse :
The LiveResponse is an online customer support system which is suitable for small organizations who wants to develop themselves by satisfying their customers in realtime. It provides you with unique features like easy to use client interface for your visitors to communicate with your staffs online,- staff monitor window that monitors all active sessions under your department and track the performance of your staff members,- customer chat interface and many more features. The system also allows the online visitor to leave a message when a staff member is offline. Additionally, the dashboard feature provides you brief statistics of sessions per day or department or staff member by which you can view the performance of them. An online demo is available in the website.
ASP
