Description
BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, he spent. Administrator can create technician accounts and manage other of the application.
Related:
Application - Assurance - Bespoke - Company - Custom - Developers - Development - Independent - India - Offshore - Outsource - Outsourced - Outsourcing - Programming - Qa - Quality - Services - Software - Testing - To - Validation - Verification - Web - Website
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