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Escon SupportPortal 1.2

Version: 1.2

Downloads:9

Hits:2108

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Package:Without source

Price:$499

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Description

Escon SupportPortal is a complete IT Service Management solution and enables organizations to manage all their support needs through a fully integrated solution. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center:
- Track and manage support issues effectively to ensure customer satisfaction
- Reduce support load with Self-Service Portal - Keep your customers informed about new product's features through News Engine
- Make new products versions and documentation always available to right person at right time
- Comprehensive Knowledge Base and procedures - Get reports on support load and performance
- Allow end users and specialists to share experience through Support Forum.

Related:

Ajax - Crm - Mysql - Oracle - Php - Portal - Service Management - Sql Server - Web Based

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