Description
Allows you to establish an online support center for your customers. Features include: automatic reply to support tickets, canned texts, reply acknowledgement, users add comments & upload attachments to tickets, sortable tickets listing, history tracking, set ticket status, flag & unflag ticket, add support issues, customizable email contents. Add reply directly to FAQ (integrate with Comdev FAQ Support). Installation wizard, easy plugin with single snippet. Free installation support.
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- Customer data integration evolves to customer hubs
SearchDataManagement.com article by Hannah Smalltree. The customer data integration market is moving toward customer hubs,... - HelpDesk.Com
Online resource for help desk software and links to assist in helpdesk automation. - bigWebApps HelpDesk
Completely web-based help desk ticketing and asset management software. - ASP Helpdesk, Inc.
Reseller of Peachtree software. - Cerberus Helpdesk
A group-based e-mail management project built on PHP5/MySQL with a commercial open source license. - HelpDesk System
Help desk specifically for recording and monitoring requests for repairs or other works at properties. - HelpDesk Pro
Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue. - HelpDesk Connect
Features include problem tracking, auto escalation, FAQ builder and embedded customer database. - ISIS Helpdesk
Web based job tracking and asset management software. - GeoCom Helpdesk
Compact Lotus Domino based helpdesk software with customizable scheduler for user and customer support.
