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123 live help server software 1.0 |
Version: 1.0 |
Shareware By: topcmm |
| Downloads: 16 Hits: 658 |
Source: YES |
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123 Live Help is a web-based live support software designed for sales representatives or live support staff to engage in one-to-one chat with web site visitors. It is implemented with a Java server and a Flash client. Visitors may be queued until a live supporter is available for chatting. A chat may be transferred from one supporter to another. Frequently used responses can be predefined for quick use. Chatting with multiple people at once is supported.123 Live Help Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.Benefits:Boost online revenues: You will increase your online sales with higher conversion rates and larger order size. Shorten sales cycle: By showing customers a live personnel is always just a click away, you can close sales faster. Increase customer satisfaction and confidence: Your customers experience shorter waiting time and get immediate answers to their questions. Increase staff productivity. Reduce service costs: Live supporter can handle multiple-chats simultaneously, which saves cost. It also decreases your phone bill on customer support, especially if you are using an 800 number. Manage live support staff members efficiently: With the back-end monitor system, management can track marketing and sales, and monitor technical supporters of different departments/channels/websites. Make web site live and interactive: It can be used in both pre-sales and post-sales activities, for business of any size.
Related:
Customer Online Support, Live Chat, Live Chat Support, Live Customer Support Software, Live Help, Live Support, Live Support Software, Online Customer Support Software, Online Sales Software |
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