Description of Web-based Helpdesk Manager :
This is a program that comes with the ability to bring visitors or customers questions to the right help desk personal and replay the questions by email. This program also stores the questions and answers into the FAQ database. Webmasters can also have the facilities to categorize the FAQ section into any number categories and sub categories. They can also include FAQ with more number of help desk personal accounts. Admin can have entire control including approval of questions and answers before displaying. This program needs email confirmation and customer registration. This program will be of much use for the webmasters in building FAQ with searching capability and categorizing functionality.
ASP
