Description of Help Desk 5.2 by Expinion.net :
Expinion.net's Help Desk helps the guest of the sites to send their feedback or any questions or even doubts to be clarified through any online browser. These Email notification helps the customer service people to improve their service along with customer's satisfaction. The life cycle starts with the users submission of issues, support team reviews of those issues, response for the representative and ends with user's feedback.